Insurer Scorecard

Indiana · Auto insurance · 2025

Indiana auto insurance complaint index, 2025

The Indiana Department of Insurance listed 84 auto insurers with at least one complaint in 2025, 322 complaints in all. Lowest index first.

How to read the Indiana complaint index

The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.

United Farm Family Mutual Insurance Company0.235$442,052,091
American Economy Insurance Company0.351$58,476,766
Indiana Farmers Mutual Insurance Company0.412$101,678,279
American Family Mutual Insurance Company S.I.0.431$48,393,765
Cincinnati Insurance Company, the0.451$46,016,198
Auto Owners Insurance Company0.475$218,686,817
Shelter Mutual Insurance Company0.561$36,679,533
Allstate North American Insurance Company0.643$97,136,396
Progressive Southeastern Insurance Company0.6519$601,997,748
State Farm Mutual Automobile Insurance Company0.6739$1,196,624,761
Cincinnati Casualty Company, the0.741$27,898,525
SAFECO Insurance Company of Indiana0.793$78,323,085
Allstate Property and Casualty Insurance Company0.8112$305,478,511
Government Employees Insurance Company0.811$25,458,253
Erie Insurance Exchange0.8212$301,553,194
Standard Fire Insurance Company, the0.873$71,112,579
American Select Insurance Company0.971$21,310,580
GEICO Marine Insurance Company1.063$58,268,676
National Union Fire Insurance Company of Pittsburgh, Pa.1.101$18,777,461
Progressive Paloverde Insurance Company1.1135$651,807,758
GEICO Advantage Insurance Company1.184$70,136,386
Old Republic Insurance Company1.181$17,528,442
State Farm Fire and Casualty Company1.193$52,067,477
United Services Automobile Association1.223$50,797,317
GEICO Casualty Company1.352$30,711,291
ACE American Insurance Company1.401$14,749,831
Selective Insurance Company of South Carolina1.411$14,683,085
Liberty Mutual Personal Insurance Company1.474$56,185,790
Auto Club Group Insurance Company1.581$13,108,079
GEICO Indemnity Company1.605$64,535,876
USAA General Indemnity Company1.744$47,571,044
Depositors Insurance Company1.741$11,918,193
GEICO Choice Insurance Company1.843$33,670,385
Sonnenberg Mutual Insurance Association1.872$22,174,933
MIC General Insurance Corporation1.912$21,709,957
Ms Transverse Insurance Company2.131$9,693,402
USAA Casualty Insurance Company2.175$47,666,952
Imperial Fire and Casualty Insurance Company2.422$17,093,368
GEICO Secure Insurance Company2.488$66,701,917
National Specialty Insurance Company2.571$8,038,284
Traders Insurance Company2.682$15,432,060
Selective Insurance Company of America2.852$14,518,597
Farmers Insurance Exchange2.921$7,092,805
Carolina Casualty Insurance Company2.951$7,016,631
Trumbull Insurance Company2.982$13,878,777
Goodville Mutual Casualty Company3.191$6,487,029
Hartford Insurance Company of the Southeast3.672$11,280,631
Root Insurance Company3.715$27,858,331
Mendakota Casualty Company3.791$5,458,230
Insuremax Insurance Company3.801$5,439,842
Amerisure Mutual Insurance Company3.801$5,437,820
Integon Indemnity Corporation3.9910$51,825,313
Horace Mann Insurance Company4.191$4,935,730
Bristol West Insurance Company4.425$23,415,181
Founders Insurance Company4.423$14,029,800
Trexis Insurance Corporation4.443$13,966,325
MGA Insurance Company, Inc.4.651$4,450,420
American Freedom Insurance Company4.978$33,258,916
Automobile Club Interinsurance Exchange5.011$4,124,432
Farmers Property and Casualty Insurance Company5.691$3,636,701
Trexis One Insurance Corporation5.741$3,600,208
Everest Denali Insurance Company6.211$3,329,275
Allstate Insurance Company6.243$9,946,153
Erie Insurance Company6.371$3,246,928
Foremost Insurance Company Grand Rapids, Michigan6.521$3,173,075
Loya Insurance Company7.741$2,670,624
First Acceptance Insurance Company, Inc.8.123$7,638,119
American Access Casualty Company9.104$9,095,183
State Automobile Mutual Insurance Company9.361$2,210,321
General Automobile Insurance Company, Inc., the10.481$1,974,452
Clearcover Insurance Company11.032$3,750,810
Horace Mann Property & Casualty Insurance Company11.731$1,763,332
AssuranceAmerica Insurance Company12.351$1,675,184
Everest National Insurance Company15.761$1,312,246
First Chicago Insurance Company16.7834$41,911,253
Berkshire Hathaway Direct Insurance Company16.911$1,223,185
Falcon Insurance Company17.612$2,348,385
Young America Insurance Company19.201$1,077,414
Toggle Insurance Company35.312$1,171,482
United Security Insurance CompanyDNC1$788,086
Axis Insurance CompanyDNC1$420,848
National General Insurance CompanyDNC1$119,268
Hartford Insurance Company of the MidwestDNC1$37,579
Clear Spring Property and Casualty CompanyDNC1$10,376

Company names are expanded from Indiana's abbreviations or taken from other regulators' records. DNC means Indiana did not calculate an index. None reported means no premium was reported to Indiana for that year.

Other years: 2022, 2023, 2024

Sources

  1. Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.