Companies ยท NAIC 27090
Young America Insurance Company: complaint record
Young America Insurance Company (NAIC company code 27090) appears in public complaint data from the insurance regulators in Texas and Indiana. In Texas auto insurance in 2025, it had 1 confirmed complaint and 12,180 policies in force, a complaint index of 0.50 (fewer confirmed complaints than the market average for its size). In Indiana auto insurance in 2025, it had 1 complaint on $1,077,414 of premiums, a complaint index of 19.20.
Texas auto insurance
| Year | Complaint index | Confirmed complaints | Policies in force |
|---|---|---|---|
| 2025 | 0.50 | 1 | 12,180 |
| 2024 | 0.00 | 0 | 156 |
Compare with other auto insurers in Texas
Indiana auto insurance
| Year | Complaint index | Complaints | Indiana premiums |
|---|---|---|---|
| 2025 | 19.20 | 1 | $1,077,414 |
| 2024 | 14.09 | 1 | $1,509,524 |
| 2023 | 22.13 | 2 | $1,615,821 |
| 2022 | 10.94 | 1 | $1,685,230 |
See the full Indiana auto list for 2025
How to read the Texas complaint index
The Texas Department of Insurance divides a company's share of confirmed complaints for a line of insurance by its share of policies in force for that line. The average is 1.00. Below 1 means fewer confirmed complaints than average for the company's size, above 1 means more. For small companies one or two complaints can move the index a lot, so ranking tables here include only companies with at least 10,000 policies.
How to read the Indiana complaint index
The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.
Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.
Sources
- Texas Department of Insurance, Complaint indexes and policy counts for insurance companies (dataset pa9u-9s9w), data.texas.gov
- Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.