Indiana · Homeowners insurance · 2024
Indiana homeowners insurance complaint index, 2024 The Indiana Department of Insurance listed 51 homeowners insurers with at least one complaint in 2024, 206 complaints in all. Lowest index first.
How to read the Indiana complaint index The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.
Company Complaint index Complaints Premiums Indiana Farmers Mutual Insurance Company 0.17 1 $91,610,446 American Family Mutual Insurance Company S.I. 0.23 1 $67,671,784 SAFECO Insurance Company of Indiana 0.24 1 $64,104,184 United Farm Family Mutual Insurance Company 0.38 6 $246,273,528 Property Owners Insurance Company 0.38 4 $165,785,818 Grange Property & Casualty Insurance Company 0.47 1 $33,472,474 Travelers Personal Insurance Company 0.56 3 $83,371,388 Erie Insurance Company 0.57 8 $221,305,724 TravCo Insurance Company 0.71 1 $21,997,416 American Select Insurance Company 0.74 1 $21,106,506 American Economy Insurance Company 0.75 4 $83,043,024 American Family Insurance Company 0.86 3 $54,686,600 Hanover Insurance Company, the 0.88 1 $17,792,616 CSAA General Insurance Company 0.91 1 $17,258,759 Erie Insurance Exchange 1.07 2 $29,147,378 USAA General Indemnity Company 1.08 2 $28,873,996 Allstate Vehicle and Property Insurance Company 1.19 16 $211,238,391 American Modern Property and Casualty Insurance Company 1.21 2 $25,825,191 State Farm Fire and Casualty Company 1.29 62 $750,391,178 Consolidated Insurance Company 1.53 6 $61,286,141 ASI Select Insurance Corporation 1.65 7 $66,285,709 Shelter Mutual Insurance Company 1.87 2 $16,706,311 Allstate Property and Casualty Insurance Company 1.94 3 $24,159,979 Homesite Insurance Company 2.02 15 $116,434,878 Memberselect Insurance Company 2.03 2 $15,421,528 Homesite Insurance Company of the Midwest 2.30 1 $6,799,880 Allstate Insurance Company 2.37 4 $26,384,733 Depositors Insurance Company 2.37 1 $6,613,021 Foremost Insurance Company Grand Rapids, Michigan 2.40 4 $26,117,627 American National Property and Casualty Company 2.80 1 $5,585,367 Lemonade Insurance Company 2.86 1 $5,468,601 Encompass Indemnity Company 3.46 1 $4,519,726 Farmers Direct Property and Casualty Insurance Company 3.66 3 $12,816,356 Property and Casualty Insurance Company of Hartford 3.90 1 $4,010,064 Trustgard Insurance Company 5.33 1 $2,938,361 Horace Mann Property & Casualty Insurance Company 6.39 1 $2,449,866 Universal Property & Casualty Insurance Company 6.73 9 $20,918,616 Stillwater Insurance Company 7.13 2 $4,390,116 Allstate Indemnity Company 7.46 3 $6,289,886 Auto Club Family Insurance Company 8.44 1 $1,854,487 American Bankers Insurance Company of Florida 8.82 5 $8,874,394 Hartford Underwriters Insurance Company 12.99 1 $1,204,660 Pekin Insurance Company 12.99 1 $1,204,613 Hartford Accident and Indemnity Company DNC 1 $942,238 Travelers Home and Marine Insurance Company, the DNC 1 $820,774 Standard Guaranty Insurance Company DNC 3 $10,526 American Family Connect Property and Casualty Insurance Company DNC 1 None reported California Casualty Indemnity Exchange DNC 1 None reported Citizens Insurance Company of the Midwest DNC 1 None reported State Auto Property & Casualty Insurance Company DNC 1 None reported Unitrin Safeguard Insurance Company DNC 1 None reported
Company names are expanded from Indiana's abbreviations or taken from other regulators' records. DNC means Indiana did not calculate an index. None reported means no premium was reported to Indiana for that year.
Other years: 2022 , 2023 , 2025
Sources Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025) Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.