Indiana · Homeowners insurance · 2025

Indiana homeowners insurance complaint index, 2025

The Indiana Department of Insurance listed 47 homeowners insurers with at least one complaint in 2025, 260 complaints in all. Lowest index first.

How to read the Indiana complaint index

The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.


Property Owners Insurance Company	0.06	1	$195,476,769
Travelers Personal Insurance Company	0.12	1	$93,242,307
Foremost Insurance Company Grand Rapids, Michigan	0.29	1	$39,036,161
United Farm Family Mutual Insurance Company	0.30	7	$267,684,403
USAA Casualty Insurance Company	0.34	1	$33,302,126
American Modern Property and Casualty Insurance Company	0.35	1	$32,843,451
American Economy Insurance Company	0.41	4	$109,677,473
Farmers Insurance Exchange	0.43	1	$26,720,048
Allstate North American Insurance Company	0.44	2	$51,885,370
Allstate Property and Casualty Insurance Company	0.46	1	$24,620,333
Indiana Farmers Mutual Insurance Company	0.48	4	$94,554,535
United Services Automobile Association	0.53	2	$42,930,304
Erie Insurance Company	0.60	13	$248,200,715
American Select Insurance Company	0.60	1	$18,862,779
Homesite Insurance Company	0.67	8	$135,760,131
Erie Insurance Exchange	0.75	2	$30,394,078
American Family Insurance Company	0.76	4	$59,980,365
Garrison Property and Casualty Insurance Company	0.79	1	$14,473,292
Consolidated Insurance Company	0.97	4	$46,870,264
USAA General Indemnity Company	1.04	3	$32,884,811
Allstate Vehicle and Property Insurance Company	1.06	20	$214,681,777
ASI Select Insurance Corporation	1.36	9	$75,394,610
Allstate Insurance Company	1.39	3	$24,635,070
Imperial Fire and Casualty Insurance Company	1.41	3	$24,192,650
Farmers Automobile Insurance Association	1.46	1	$7,792,886
State Farm Fire and Casualty Company	1.51	111	$836,569,331
Old Guard Insurance Company	1.53	1	$7,439,343
Progressive Southeastern Insurance Company	1.56	1	$7,301,610
Memberselect Insurance Company	1.60	2	$14,192,266
Allstate Indemnity Company	1.65	1	$6,908,803
Nationwide Insurance Company of America	2.03	4	$22,378,234
Peerless Indemnity Insurance Company	2.10	3	$16,274,588
Madison Mutual Insurance Company	2.18	1	$5,223,817
Hastings Mutual Insurance Company	2.19	3	$15,559,374
Lemonade Insurance Company	2.31	1	$4,915,290
Lyndon Southern Insurance Company	2.67	1	$4,264,652
Goodville Mutual Casualty Company	2.72	2	$8,353,702
Rock Ridge Insurance Company	2.79	4	$16,289,042
Stillwater Insurance Company	2.86	1	$3,983,097
Horace Mann Property & Casualty Insurance Company	3.81	1	$2,988,628
Auto Club Family Insurance Company	5.27	1	$2,160,295
Esurance Insurance Company	6.02	1	$1,889,589
Universal Property & Casualty Insurance Company	6.25	13	$23,668,334
American Bankers Insurance Company of Florida	6.55	6	$10,425,832
Triassic Insurance Company	7.91	1	$1,438,960
Progressive Paloverde Insurance Company	DNC	2	$22,902
Standard Guaranty Insurance Company	DNC	1	$15,622

Company names are expanded from Indiana's abbreviations or taken from other regulators' records. DNC means Indiana did not calculate an index. None reported means no premium was reported to Indiana for that year.

Other years: 2022, 2023, 2024

Sources

Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.