Companies ยท NAIC 13927
Homesite Insurance Company of the Midwest: complaint record
Homesite Insurance Company of the Midwest (NAIC company code 13927) appears in public complaint data from the insurance regulators in Indiana, Michigan, California and Oregon. In Indiana homeowners insurance in 2024, it had 1 complaint on $6,799,880 of premiums, a complaint index of 2.30. In Michigan homeowners insurance in 2025, it had 41 complaints on $214,486,079 of premiums written, 0.19 complaints per $1 million.
Indiana homeowners insurance
| Year | Complaint index | Complaints | Indiana premiums |
|---|---|---|---|
| 2025 | Not listed (Indiana lists only companies with at least one complaint) | ||
| 2024 | 2.30 | 1 | $6,799,880 |
| 2023 | Not listed (Indiana lists only companies with at least one complaint) | ||
| 2022 | 6.58 | 3 | $7,556,723 |
See the full Indiana homeowners list for 2024
Michigan homeowners insurance
| Year | Filed as | Complaints per $1m | Complaints | Premiums written |
|---|---|---|---|---|
| 2025 | Homesite Insurance Company of the Midwest | 0.19 | 41 | $214,486,079 |
| 2024 | Homesite Insurance Company of the Midwest | 0.34 | 63 | $186,987,641 |
| 2023 | Homesite Insurance Company of the Midwest | 0.24 | 36 | $151,204,391 |
See the full Michigan homeowners list for 2025
Other state regulators
Matched by the NAIC code Kansas prints, or by legal name after standard abbreviations are expanded, only when exactly one company matches. Each state measures complaints differently, so compare companies within a state, not across states. With one or two complaints an index or ratio can swing a lot.
| State | Line | Year | Filed as | Measure | Complaints | |
|---|---|---|---|---|---|---|
| California | Homeowners | 2025 (2026 study) | Homesite Insurance Company of the Midwest | Rank 41 of 50, 5.4 justified per 100,000 | 9 justified | Full list |
| Oregon | Homeowners | 2025 | Homesite Insurance Company of the Midwest | Complaint index 0.88 | 5 confirmed of 35 | Full list |
| Oregon | Homeowners | 2024 | Homesite Insurance Company of the Midwest | Complaint index 0.00 | 0 confirmed of 26 | Full list |
| Oregon | Homeowners | 2023 | Homesite Insurance Company of the Midwest | Complaint index 1.12 | 3 confirmed of 23 | Full list |
| Oregon | Homeowners | 2022 | Homesite Insurance Company of the Midwest | Complaint index 0.92 | 2 confirmed of 12 | Full list |
How to read the Indiana complaint index
The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.
How to read the Michigan complaint ratio
The Department of Insurance and Financial Services divides each company's complaints by its Michigan direct premiums written, in millions of dollars. It publishes ratios only for companies with at least $1 million of premiums, and warns that ratios based on small premium volumes "are highly variable".
How to read the California complaint study
The California Department of Insurance ranks large insurers by justified complaints per 100,000 earned exposures (auto and homeowners) or per 100,000 mean policies in force (individual life). CDI counts a complaint as justified under the definitions in California Insurance Code section 12921.1. The study covers the top 50 companies in each line and counts complaints closed in each year.
How to read the Oregon complaint index
The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.
Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.
Sources
- Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)
- Michigan Department of Insurance and Financial Services, Complaint Ratios (automobile and home, 2023 to 2025)
- California Department of Insurance, Consumer Complaint Study, 2026 edition
- Oregon Division of Financial Regulation, complaint data for all insurers (annual PDF reports, 2022 to 2025)
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.