Companies ยท NAIC 40118
Trustgard Insurance Company: complaint record
Trustgard Insurance Company (NAIC company code 40118) appears in public complaint data from the insurance regulator in Indiana. In Indiana auto insurance in 2024, it had 3 complaints on $40,100,775 of premiums, a complaint index of 1.59. In Indiana homeowners insurance in 2024, it had 1 complaint on $2,938,361 of premiums, a complaint index of 5.33.
Indiana auto insurance
| Year | Complaint index | Complaints | Indiana premiums |
|---|---|---|---|
| 2025 | Not listed (Indiana lists only companies with at least one complaint) | ||
| 2024 | 1.59 | 3 | $40,100,775 |
| 2023 | 2.45 | 6 | $43,842,949 |
| 2022 | 0.44 | 1 | $42,015,820 |
See the full Indiana auto list for 2024
Indiana homeowners insurance
| Year | Complaint index | Complaints | Indiana premiums |
|---|---|---|---|
| 2025 | Not listed (Indiana lists only companies with at least one complaint) | ||
| 2024 | 5.33 | 1 | $2,938,361 |
| 2023 | Not listed (Indiana lists only companies with at least one complaint) | ||
| 2022 | 4.97 | 1 | $3,333,215 |
See the full Indiana homeowners list for 2024
How to read the Indiana complaint index
The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.
Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.