Indiana · Homeowners insurance · 2022
Indiana homeowners insurance complaint index, 2022 The Indiana Department of Insurance listed 50 homeowners insurers with at least one complaint in 2022, 147 complaints in all. Lowest index first.
How to read the Indiana complaint index The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.
Company Complaint index Complaints Premiums United Farm Family Mutual Insurance Company 0.16 2 $201,386,001 Indiana Farmers Mutual Insurance Company 0.25 1 $67,013,439 Erie Insurance Company 0.26 2 $125,820,098 Travelers Personal Insurance Company 0.27 1 $61,064,252 American Family Insurance Company 0.37 1 $44,547,617 Property Owners Insurance Company 0.49 3 $102,422,602 United Services Automobile Association 0.50 1 $32,929,176 Farmers Insurance Exchange 0.59 1 $27,919,728 TravCo Insurance Company 0.62 1 $26,828,599 West Bend Mutual Insurance Company 0.90 1 $18,506,192 State Farm Fire and Casualty Company 1.08 39 $600,964,570 Hanover Insurance Company, the 1.11 1 $14,950,676 American Family Mutual Insurance Company S.I. 1.13 4 $58,677,651 Foremost Insurance Company Grand Rapids, Michigan 1.14 1 $14,584,104 SAFECO Insurance Company of Indiana 1.18 5 $70,160,040 Nationwide Insurance Company of America 1.19 2 $27,849,040 Shelter Mutual Insurance Company 1.24 1 $13,366,445 Allstate Vehicle and Property Insurance Company 1.26 11 $145,223,907 American Modern Property and Casualty Insurance Company 1.27 1 $13,034,056 Memberselect Insurance Company 1.35 1 $12,307,931 American Economy Insurance Company 1.38 5 $60,184,773 USAA Casualty Insurance Company 1.42 2 $23,305,429 Homesite Insurance Company 1.69 7 $68,644,539 Consolidated Insurance Company 1.78 7 $65,293,560 Allstate Property and Casualty Insurance Company 1.80 3 $27,631,068 CSAA General Insurance Company 1.88 1 $8,829,387 Erie Insurance Exchange 1.90 3 $26,128,833 Garrison Property and Casualty Insurance Company 1.95 1 $8,499,406 Selective Insurance Company of South Carolina 1.96 1 $8,452,185 Grange Property & Casualty Insurance Company 2.16 4 $30,657,316 Progressive Southeastern Insurance Company 2.17 1 $7,651,759 Spinnaker Insurance Company 2.27 1 $7,292,296 Farmers Property and Casualty Insurance Company 2.39 1 $6,928,476 ASI Select Insurance Corporation 2.50 5 $33,115,429 Universal Property & Casualty Insurance Company 2.67 3 $18,632,141 State Auto Property & Casualty Insurance Company 2.77 2 $11,956,795 Farmers Group Property and Casualty Insurance Company 3.09 1 $5,372,111 Lightning Rod Mutual Insurance Company 3.27 1 $5,073,398 Property and Casualty Insurance Company of Hartford 3.72 1 $4,461,608 Encompass Indemnity Company 3.79 2 $8,744,224 Stillwater Insurance Company 4.47 1 $3,709,106 Trustgard Insurance Company 4.97 1 $3,333,215 Homesite Insurance Company of the Midwest 6.58 3 $7,556,723 Allstate Indemnity Company 6.93 2 $4,782,594 Standard Property & Casualty Insurance Company 9.99 1 $1,658,697 Grange Insurance Company 16.14 1 $1,027,289 Hartford Accident and Indemnity Company DNC 2 $938,073 QBE Insurance Corporation DNC 2 $829,856 Motors Insurance Corporation DNC 1 $241,727 Standard Guaranty Insurance Company DNC 1 $71,631
Company names are expanded from Indiana's abbreviations or taken from other regulators' records. DNC means Indiana did not calculate an index. None reported means no premium was reported to Indiana for that year.
Other years: 2023 , 2024 , 2025
Sources Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025) Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.