Indiana · Homeowners insurance · 2023

Indiana homeowners insurance complaint index, 2023

The Indiana Department of Insurance listed 46 homeowners insurers with at least one complaint in 2023, 208 complaints in all. Lowest index first.

How to read the Indiana complaint index

The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.


Erie Insurance Company	0.25	3	$162,669,634
United Farm Family Mutual Insurance Company	0.31	5	$214,248,478
Grange Property & Casualty Insurance Company	0.38	1	$35,159,986
Allstate Insurance Company	0.47	1	$28,855,349
Nationwide Insurance Company of America	0.47	1	$28,563,458
Farmers Insurance Exchange	0.51	1	$26,529,387
Indiana Farmers Mutual Insurance Company	0.52	3	$78,377,677
American Select Insurance Company	0.65	1	$20,857,795
Foremost Insurance Company Grand Rapids, Michigan	0.68	1	$19,773,128
American Modern Property and Casualty Insurance Company	0.82	1	$16,384,674
Rock Ridge Insurance Company	0.89	1	$15,058,247
Property Owners Insurance Company	0.91	8	$118,245,648
Western Reserve Mutual Casualty Company	0.98	1	$13,791,541
Allstate Property and Casualty Insurance Company	1.06	2	$25,341,788
State Farm Fire and Casualty Company	1.26	60	$643,139,126
American Family Mutual Insurance Company S.I.	1.27	6	$63,790,241
American Family Insurance Company	1.30	5	$51,730,366
Homesite Insurance Company	1.35	9	$89,850,116
Integon National Insurance Company	1.41	1	$9,573,902
SAFECO Insurance Company of Indiana	1.42	7	$66,585,289
Allstate Vehicle and Property Insurance Company	1.44	18	$168,919,521
Encompass Indemnity Company	1.44	1	$9,340,029
Consolidated Insurance Company	1.45	7	$65,003,259
ASI Select Insurance Corporation	1.45	5	$46,477,732
Travelers Personal Insurance Company	1.51	8	$71,247,852
TravCo Insurance Company	1.58	3	$25,522,573
American Economy Insurance Company	1.73	9	$70,201,970
Progressive Southeastern Insurance Company	1.77	1	$7,619,919
Trumbull Insurance Company	1.84	1	$7,336,122
Illinois Farmers Insurance Company	2.19	1	$6,149,428
Allstate Indemnity Company	2.54	1	$5,311,201
Farmers Group Property and Casualty Insurance Company	2.68	1	$5,021,503
State Auto Property & Casualty Insurance Company	2.83	2	$9,509,288
Stillwater Insurance Company	3.14	1	$4,295,729
Standard Fire Insurance Company, the	3.84	1	$3,503,328
American Bankers Insurance Company of Florida	4.90	3	$8,238,629
Memberselect Insurance Company	5.21	5	$12,924,691
American Family Connect Property and Casualty Insurance Company	5.39	1	$2,496,791
Spinnaker Insurance Company	5.84	3	$6,919,103
Universal Property & Casualty Insurance Company	5.92	8	$18,207,087
Hartford Insurance Company of the Southeast	7.12	2	$3,785,222
Hartford Underwriters Insurance Company	10.90	1	$1,235,312
Lemonade Insurance Company	12.97	4	$4,153,225
Travelers Home and Marine Insurance Company, the	13.15	1	$1,024,362
Grange Insurance Company	DNC	1	$964,278
American Security Insurance Company	DNC	1	$52,606

Company names are expanded from Indiana's abbreviations or taken from other regulators' records. DNC means Indiana did not calculate an index. None reported means no premium was reported to Indiana for that year.

Other years: 2022, 2024, 2025

Sources

Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.