Kansas · Homeowners · 2023
Kansas homeowners insurance complaints by company, 2023
The Kansas Insurance Department listed 21 homeowners companies for 2023, in a table titled "Homeowners & Renters". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| United Services Automobile Association | 0.10 | 1 | 3% |
| USAA General Indemnity Company | 0.37 | 2 | 1% |
| Auto Owners Insurance Company | 0.39 | 2 | 1% |
| Nationwide Insurance Company of America | 0.41 | 2 | 1% |
| USAA Casualty Insurance Company | 0.52 | 3 | 1% |
| Farm Bureau Property & Casualty Insurance Company | 0.56 | 13 | 6% |
| American Family Mutual Insurance Company, S.I. | 0.61 | 18 | 7% |
| American Family Insurance Company | 0.76 | 19 | 6% |
| Safeco Insurance Company of America | 0.76 | 4 | 1% |
| Travelers Personal Insurance Company | 0.84 | 22 | 7% |
| Farmer’s Insurance Exchange | 0.87 | 15 | 4% |
| Shelter Mutual Insurance Company | 1.06 | 11 | 3% |
| Travelers Home & Marine Insurance Company | 1.11 | 11 | 3% |
| Nationwide Mutual Insurance Company | 1.12 | 10 | 2% |
| Homesite Indemnity Company | 1.15 | 9 | 2% |
| State Farm Fire & Casualty Company | 1.21 | 98 | 20% |
| Marysville Mutual Insurance Company | 1.23 | 6 | 1% |
| American Strategic Insurance Corporation | 1.31 | 8 | 2% |
| American Economy Insurance Company | 1.48 | 12 | 2% |
| Allstate Vehicle & Property Insurance Company | 1.54 | 26 | 4% |
| State Automobile Mutual Insurance Company | 2.74 | 10 | 1% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2022, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.