Kansas · Homeowners · 2021
Kansas homeowners insurance complaints by company, 2021
The Kansas Insurance Department listed 20 homeowners companies for 2021. Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Nationwide Mutual Insurance Company | 0.16 | 1 | 2.10% |
| United Services Automobile Association | 0.26 | 2 | 2.61% |
| American Economy Insurance Company | 0.46 | 2 | 1.47% |
| Farmers Insurance Exchange | 0.49 | 7 | 4.85% |
| American Family Mutual Insurance Company | 0.55 | 14 | 8.70% |
| Nationwide Insurance Company Of America | 0.60 | 3 | 1.70% |
| Shelter Mutual Insurance Company | 0.68 | 5 | 2.48% |
| Farm Bureau Property & Casualty Insurance Company | 0.70 | 13 | 6.25% |
| USAA Casualty Insurance Company | 0.73 | 3 | 1.39% |
| Travelers Personal Insurance Company | 0.77 | 10 | 4.39% |
| Farmers Property & Casualty Insurance Company | 0.83 | 3 | 1.22% |
| American Family Insurance Company | 0.89 | 13 | 4.98% |
| Travelers Home & Marine Insurance Company | 0.89 | 9 | 3.42% |
| Marysville Mutual Insurance Company | 1.13 | 4 | 1.20% |
| Homesite Indemnity Company | 1.20 | 5 | 1.41% |
| State Farm Fire & Casualty Company | 1.25 | 78 | 21.08% |
| Safeco Insurance Company Of America | 1.39 | 7 | 1.70% |
| American Strategic Insurance Corporation | 1.51 | 6 | 1.35% |
| Allstate Vehicle & Property Insurance Company | 1.63 | 21 | 4.36% |
| USAA General Indemnity Company | 1.65 | 6 | 1.23% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2022, 2023, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.