Kansas · Homeowners · 2020
Kansas homeowners insurance complaints by company, 2020
The Kansas Insurance Department listed 20 homeowners companies for 2020. Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Nationwide Mutual Insurance Company | 0.00 | 0 | 1.63% |
| American Strategic Insurance Corporation | 0.25 | 1 | 1.41% |
| United Services Automobile Association | 0.41 | 3 | 2.59% |
| American Family Insurance Company | 0.42 | 5 | 4.25% |
| USAA Casualty Insurance Company | 0.53 | 2 | 1.35% |
| Farmers Insurance Company Incorporated | 0.56 | 2 | 1.28% |
| Nationwide Affinity Company of America | 0.60 | 2 | 1.19% |
| American Family Mutual Insurance Company | 0.66 | 18 | 9.71% |
| Travelers Personal Insurance Company | 0.66 | 6 | 3.22% |
| Farmers Insurance Exchange | 0.77 | 11 | 5.07% |
| Farm Bureau Property & Casualty Insurance Company | 0.80 | 15 | 6.67% |
| Travelers Home & Marine Insurance Company | 0.82 | 10 | 4.32% |
| Allstate Vehicle & Property Insurance Company | 0.86 | 10 | 4.15% |
| Safeco Insurance Company Of America | 0.88 | 5 | 2.03% |
| State Farm Fire & Casualty Company | 1.08 | 63 | 20.77% |
| Marysville Mutual Insurance Company | 1.14 | 4 | 1.25% |
| Shelter Mutual Insurance Company | 1.15 | 8 | 2.47% |
| Auto Owners Insurance Company | 1.23 | 4 | 1.16% |
| Farmers Property & Casualty Insurance Company | 1.39 | 5 | 1.28% |
| USAA General Indemnity Company | 2.65 | 9 | 1.21% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2021, 2022, 2023, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.