Companies ยท NAIC 20419
Homesite Indemnity Company: complaint record
Homesite Indemnity Company (NAIC company code 20419) appears in public complaint data from the insurance regulators in Texas and Kansas. In Texas homeowners insurance in 2025, it had 1 confirmed complaint and 15,727 policies in force, a complaint index of 0.50 (fewer confirmed complaints than the market average for its size).
Texas homeowners insurance
| Year | Complaint index | Confirmed complaints | Policies in force |
|---|---|---|---|
| 2025 | 0.50 | 1 | 15,727 |
| 2024 | 0.00 | 0 | 23,274 |
Compare with other homeowners insurers in Texas
Other state regulators
Matched by the NAIC code Kansas prints, or by legal name after standard abbreviations are expanded, only when exactly one company matches. Each state measures complaints differently, so compare companies within a state, not across states. With one or two complaints an index or ratio can swing a lot.
| State | Line | Year | Filed as | Measure | Complaints | |
|---|---|---|---|---|---|---|
| Kansas | Homeowners | 2024 | Homesite Indemnity Company | Complaint index 0.96 | 16 | Full list |
| Kansas | Homeowners | 2023 | Homesite Indemnity Company | Complaint index 1.15 | 9 | Full list |
| Kansas | Homeowners | 2022 | Homesite Indemnity Company | Complaint index 1.08 | 8 | Full list |
| Kansas | Homeowners | 2021 | Homesite Indemnity Company | Complaint index 1.20 | 5 | Full list |
How to read the Texas complaint index
The Texas Department of Insurance divides a company's share of confirmed complaints for a line of insurance by its share of policies in force for that line. The average is 1.00. Below 1 means fewer confirmed complaints than average for the company's size, above 1 means more. For small companies one or two complaints can move the index a lot, so ranking tables here include only companies with at least 10,000 policies.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.
Sources
- Texas Department of Insurance, Complaint indexes and policy counts for insurance companies (dataset pa9u-9s9w), data.texas.gov
- Kansas Insurance Department, Complaint Index Reports (2020 to 2024)
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.