Oregon · Long-term care · 2025
Oregon long-term care insurance complaints by company, 2025
Oregon listed 70 companies with long-term care premium in 2025, with 9 confirmed complaints and 46 complaints in all. Largest premium first.
How to read the Oregon complaint index
The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.
| Genworth Life Insurance Company | 0.66 | 1 | 2 | $22,211,234 |
| John Hancock Life Insurance Company (U.S.A.) | 2.59 | 3 | 8 | $16,864,204 |
| Unum Life Insurance Company of America | 0.00 | 0 | 2 | $13,731,886 |
| Northwestern Long Term Care Insurance Company | 0.00 | 0 | 0 | $11,002,796 |
| Metropolitan Life Insurance Company | 0.00 | 0 | 6 | $6,999,240 |
| Mutual of Omaha Insurance Company | 0.00 | 0 | 2 | $6,642,010 |
| State Farm Mutual Automobile Insurance Company | 2.26 | 1 | 2 | $6,445,988 |
| Continental Casualty Company | 0.00 | 0 | 6 | $5,037,841 |
| Transamerica Life Insurance Company | 3.45 | 1 | 1 | $4,226,202 |
| Prudential Insurance Company of America | 3.54 | 1 | 3 | $4,115,393 |
| New York Life Insurance Company | 0.00 | 0 | 0 | $4,036,173 |
| Bankers Life and Casualty Company | 0.00 | 0 | 0 | $3,787,607 |
| Ability Insurance Company | 0.00 | 0 | 2 | $2,527,028 |
| Thrivent Financial for Lutherans | 0.00 | 0 | 0 | $2,500,613 |
| Allianz Life Insurance Company of North America | 7.07 | 1 | 6 | $2,059,538 |
| Riversource Life Insurance Company | 7.80 | 1 | 2 | $1,866,284 |
| Silac Insurance Company | 0.00 | 0 | 1 | $1,745,626 |
| United of Omaha Life Insurance Company | 0.00 | 0 | 1 | $1,537,617 |
| Massachusetts Mutual Life Insurance Company | 0.00 | 0 | 0 | $1,430,961 |
| Lincoln Benefit Life Company | 0.00 | 0 | 0 | $1,418,245 |
| Country Life Insurance Company | 0.00 | 0 | 0 | $1,340,017 |
| Lifesecure Insurance Company | 0.00 | 0 | 0 | $1,294,709 |
| Medamerica Insurance Company | 0.00 | 0 | 0 | $926,604 |
| Provident Life & Accident Insurance Company | 0.00 | 0 | 0 | $814,941 |
| Union Security Insurance Company | 0.00 | 0 | 0 | $654,415 |
| Brighthouse Life Insurance Company | 0.00 | 0 | 0 | $643,673 |
| Knights of Columbus | 0.00 | 0 | 0 | $631,264 |
| Forethought Life Insurance Company | 0.00 | 0 | 0 | $564,892 |
| Physicians Mutual Insurance Company, Inc. | 0.00 | 0 | 1 | $532,981 |
| National Guardian Life Insurance Company | 0.00 | 0 | 0 | $415,479 |
| Cmfg Life Insurance Company | 0.00 | 0 | 0 | $391,047 |
| Continental General Insurance Company | 0.00 | 0 | 0 | $364,571 |
| American Fidelity Assurance Company | 0.00 | 0 | 0 | $331,705 |
| Regence Bluecross Blueshield of Oregon | 0.00 | 0 | 0 | $327,135 |
| Jackson National Life Insurance Company | 0.00 | 0 | 0 | $215,275 |
| Farmers New World Life Insurance Company | 0.00 | 0 | 1 | $206,253 |
| Aetna Life Insurance Company | 0.00 | 0 | 0 | $188,021 |
| Teachers Insurance and Annuity Association of America | 0.00 | 0 | 0 | $165,465 |
| American General Life Insurance Company | 0.00 | 0 | 0 | $152,123 |
| John Hancock Life & Health Insurance Company | 0.00 | 0 | 0 | $139,304 |
| American Family Life Assurance Company of Columbus | 0.00 | 0 | 0 | $113,927 |
| Berkshire Life Insurance Company of America | 0.00 | 0 | 0 | $113,365 |
| Massmutual Ascend Life Insurance Company | 0.00 | 0 | 0 | $83,588 |
| Medico Insurance Company | 0.00 | 0 | 0 | $61,936 |
| State Life Insurance Company (The) | 0.00 | 0 | 0 | $54,605 |
| Nassau Life Insurance Company of Kansas | 0.00 | 0 | 0 | $52,916 |
| American Family Mutual Insurance Company S.I. | 0.00 | 0 | 0 | $40,661 |
| American Republic Insurance Company | 0.00 | 0 | 0 | $30,874 |
| John Alden Life Insurance Company | 0.00 | 0 | 0 | $28,014 |
| United Security Assurance Company of Pennsylvania | 0.00 | 0 | 0 | $22,858 |
| Talcott Resolution Life Insurance Company | 0.00 | 0 | 0 | $18,568 |
| United American Insurance Company | 0.00 | 0 | 0 | $16,789 |
| Washington National Insurance Company | 0.00 | 0 | 0 | $9,077 |
| Assurity Life Insurance Company | 0.00 | 0 | 0 | $8,836 |
| Sentry Insurance Company | 0.00 | 0 | 0 | $8,796 |
| Connecticut General Life Insurance Company | 0.00 | 0 | 0 | $6,075 |
| Genworth Life and Annuity Insurance Company | 0.00 | 0 | 0 | $5,103 |
| Nassau Life and Annuity Company | 0.00 | 0 | 0 | $3,768 |
| Everlake Life Insurance Company | 0.00 | 0 | 0 | $2,927 |
| Sterling Life Insurance Company | 0.00 | 0 | 0 | $2,511 |
| Union Labor Life Insurance Company | 0.00 | 0 | 0 | $2,218 |
| Catholic Order of Foresters | 0.00 | 0 | 0 | $2,124 |
| Transamerica Financial Life Insurance Company | 0.00 | 0 | 0 | $2,099 |
| Standard Life and Accident Insurance Company | 0.00 | 0 | 0 | $1,330 |
| Reliastar Life Insurance Company | 0.00 | 0 | 0 | $1,281 |
| Principal Life Insurance Company | 0.00 | 0 | 0 | $1,149 |
| Guarantee Trust Life Insurance Company | 0.00 | 0 | 0 | $852 |
| American Health and Life Insurance Company | 0.00 | 0 | 0 | -$498 |
| Combined Insurance Company of America | 0.00 | 0 | 0 | -$915 |
| Lincoln National Life Insurance Company (The) | 0.00 | 0 | 0 | -$108,635 |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.