Oregon · Long-term care · 2022
Oregon long-term care insurance complaints by company, 2022
Oregon listed 76 companies with long-term care premium in 2022, with 9 confirmed complaints and 64 complaints in all. Largest premium first.
How to read the Oregon complaint index
The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.
| Genworth Life Insurance Company | 0.60 | 1 | 8 | $25,355,041 |
| John Hancock Life Insurance Company (U.S.A.) | 0.00 | 0 | 8 | $18,877,331 |
| Unum Life Insurance Company of America | 1.08 | 1 | 4 | $14,110,118 |
| Northwestern Long Term Care Insurance Company | 0.00 | 0 | 0 | $10,146,572 |
| Metropolitan Life Insurance Company | 0.00 | 0 | 4 | $7,254,064 |
| State Farm Mutual Automobile Insurance Company | 0.00 | 0 | 0 | $6,389,797 |
| Continental Casualty Company | 4.89 | 2 | 10 | $6,220,883 |
| Mutual of Omaha Insurance Company | 0.00 | 0 | 1 | $5,669,418 |
| Transamerica Life Insurance Company | 0.00 | 0 | 11 | $5,071,738 |
| Bankers Life and Casualty Company | 10.73 | 3 | 7 | $4,255,121 |
| New York Life Insurance Company | 0.00 | 0 | 0 | $3,930,513 |
| Prudential Insurance Company of America | 0.00 | 0 | 0 | $3,478,234 |
| Silac Insurance Company | 5.51 | 1 | 4 | $2,761,021 |
| Ability Insurance Company | 0.00 | 0 | 1 | $2,568,631 |
| Thrivent Financial for Lutherans | 0.00 | 0 | 0 | $2,493,415 |
| Allianz Life Insurance Company of North America | 0.00 | 0 | 0 | $2,366,144 |
| Riversource Life Insurance Company | 6.86 | 1 | 2 | $2,217,477 |
| Country Life Insurance Company | 0.00 | 0 | 0 | $1,725,373 |
| Massachusetts Mutual Life Insurance Company | 0.00 | 0 | 0 | $1,463,474 |
| Lifesecure Insurance Company | 0.00 | 0 | 0 | $1,377,245 |
| United of Omaha Life Insurance Company | 0.00 | 0 | 0 | $1,372,408 |
| Provident Life & Accident Insurance Company | 0.00 | 0 | 0 | $885,953 |
| Medamerica Insurance Company | 0.00 | 0 | 0 | $868,181 |
| Brighthouse Life Insurance Company | 0.00 | 0 | 1 | $673,241 |
| Physicians Mutual Insurance Company | 0.00 | 0 | 0 | $657,058 |
| Union Security Insurance Company | 0.00 | 0 | 0 | $635,807 |
| Knights of Columbus | 0.00 | 0 | 0 | $626,979 |
| Regence Bluecross Blueshield of Oregon | 0.00 | 0 | 0 | $431,283 |
| American Fidelity Assurance Company | 0.00 | 0 | 0 | $338,909 |
| Cmfg Life Insurance Company | 0.00 | 0 | 0 | $318,408 |
| Continental General Insurance Company | 0.00 | 0 | 0 | $296,887 |
| Farmers New World Life Insurance Company | 0.00 | 0 | 2 | $239,674 |
| American General Life Insurance Company | 0.00 | 0 | 0 | $203,419 |
| Jackson National Life Insurance Company | 0.00 | 0 | 0 | $201,701 |
| Aetna Life Insurance Company | 0.00 | 0 | 0 | $191,486 |
| National Guardian Life Insurance Company | 0.00 | 0 | 0 | $184,061 |
| John Hancock Life & Health Insurance Company | 0.00 | 0 | 0 | $154,417 |
| American Family Life Assurance Company of Columbus | 0.00 | 0 | 0 | $120,513 |
| Berkshire Life Insurance Company of America | 0.00 | 0 | 0 | $109,417 |
| Teachers Insurance and Annuity Association of America | 0.00 | 0 | 0 | $103,764 |
| Tiaa-Cref Life Insurance Company | 0.00 | 0 | 0 | $86,807 |
| State Life Insurance Company (The) | 0.00 | 0 | 0 | $71,661 |
| Massmutual Ascend Life Insurance Company | 0.00 | 0 | 0 | $62,232 |
| Medico Insurance Company | 0.00 | 0 | 1 | $56,897 |
| American Republic Insurance Company | 0.00 | 0 | 0 | $44,497 |
| Af&l Insurance Company | 0.00 | 0 | 0 | $34,489 |
| American Family Mutual Insurance Company S.I. | 0.00 | 0 | 0 | $32,573 |
| United Security Assurance Company of Pennsylvania | 0.00 | 0 | 0 | $26,916 |
| Sentry Insurance Company | 0.00 | 0 | 0 | $21,911 |
| Lincoln National Life Insurance Company (The) | 0.00 | 0 | 0 | $20,080 |
| United American Insurance Company | 0.00 | 0 | 0 | $14,610 |
| Gerber Life Insurance Company | 0.00 | 0 | 0 | $13,357 |
| Genworth Life and Annuity Insurance Company | 0.00 | 0 | 0 | $13,350 |
| Washington National Insurance Company | 0.00 | 0 | 0 | $12,060 |
| Talcott Resolution Life Insurance Company | 0.00 | 0 | 0 | $10,949 |
| Standard Life and Accident Insurance Company | 0.00 | 0 | 0 | $9,637 |
| Assurity Life Insurance Company | 0.00 | 0 | 0 | $8,836 |
| Connecticut General Life Insurance Company | 0.00 | 0 | 0 | $8,616 |
| John Alden Life Insurance Company | 0.00 | 0 | 0 | $7,758 |
| American Heritage Life Insurance Company | 0.00 | 0 | 0 | $6,471 |
| Transamerica Financial Life Insurance Company | 0.00 | 0 | 0 | $5,633 |
| Everlake Life Insurance Company | 0.00 | 0 | 0 | $3,859 |
| Central States Health & Life Co of Omaha | 0.00 | 0 | 0 | $2,629 |
| Sterling Life Insurance Company | 0.00 | 0 | 0 | $2,492 |
| Union Labor Life Insurance Company | 0.00 | 0 | 0 | $2,378 |
| Catholic Order of Foresters | 0.00 | 0 | 0 | $2,124 |
| Woodmen of the World Life Insurance Society | 0.00 | 0 | 0 | $1,993 |
| Reliastar Life Insurance Company | 0.00 | 0 | 0 | $1,436 |
| Combined Insurance Company of America | 0.00 | 0 | 0 | $1,434 |
| American Health and Life Insurance Company | 0.00 | 0 | 0 | $1,358 |
| Principal Life Insurance Company | 0.00 | 0 | 0 | $1,149 |
| Guarantee Trust Life Insurance Company | 0.00 | 0 | 0 | $738 |
| Fidelity Life Association, A Legal Reserve Life Insurance Company | 0.00 | 0 | 0 | $424 |
| United Life Insurance Company | 0.00 | 0 | 0 | $33 |
| Bcs Insurance Company | 0.00 | 0 | 0 | -$142 |
| Continental Life Insurance Company of Brentwood, Tennessee | 0.00 | 0 | 0 | -$605 |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.