Oregon · Long-term care · 2023
Oregon long-term care insurance complaints by company, 2023
Oregon listed 71 companies with long-term care premium in 2023, with 8 confirmed complaints and 48 complaints in all. Largest premium first.
How to read the Oregon complaint index
The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.
| Genworth Life Insurance Company | 0.68 | 1 | 13 | $24,205,485 |
| John Hancock Life Insurance Company (U.S.A.) | 1.76 | 2 | 5 | $18,602,358 |
| Unum Life Insurance Company of America | 0.00 | 0 | 1 | $13,862,665 |
| Northwestern Long Term Care Insurance Company | 0.00 | 0 | 0 | $10,218,948 |
| Metropolitan Life Insurance Company | 0.00 | 0 | 1 | $7,063,950 |
| State Farm Mutual Automobile Insurance Company | 0.00 | 0 | 1 | $6,189,571 |
| Mutual of Omaha Insurance Company | 0.00 | 0 | 1 | $5,870,220 |
| Continental Casualty Company | 2.85 | 1 | 9 | $5,746,712 |
| Transamerica Life Insurance Company | 0.00 | 0 | 3 | $4,821,336 |
| New York Life Insurance Company | 0.00 | 0 | 0 | $4,003,648 |
| Bankers Life and Casualty Company | 8.26 | 2 | 7 | $3,969,190 |
| Prudential Insurance Company of America | 4.50 | 1 | 1 | $3,642,419 |
| Thrivent Financial for Lutherans | 0.00 | 0 | 0 | $2,515,486 |
| Ability Insurance Company | 0.00 | 0 | 1 | $2,299,255 |
| Allianz Life Insurance Company of North America | 0.00 | 0 | 0 | $2,291,758 |
| Riversource Life Insurance Company | 0.00 | 0 | 0 | $2,086,025 |
| Country Life Insurance Company | 0.00 | 0 | 0 | $1,617,264 |
| Massachusetts Mutual Life Insurance Company | 0.00 | 0 | 0 | $1,555,262 |
| Lifesecure Insurance Company | 0.00 | 0 | 0 | $1,370,776 |
| United of Omaha Life Insurance Company | 0.00 | 0 | 0 | $1,342,127 |
| Provident Life & Accident Insurance Company | 0.00 | 0 | 0 | $860,664 |
| Medamerica Insurance Company | 0.00 | 0 | 0 | $822,975 |
| Brighthouse Life Insurance Company | 0.00 | 0 | 0 | $691,807 |
| Physicians Mutual Insurance Company | 0.00 | 0 | 0 | $621,468 |
| Knights of Columbus | 0.00 | 0 | 0 | $612,671 |
| Union Security Insurance Company | 0.00 | 0 | 1 | $550,793 |
| Forethought Life Insurance Company | 0.00 | 0 | 0 | $408,075 |
| Regence Bluecross Blueshield of Oregon | 0.00 | 0 | 0 | $396,550 |
| American Fidelity Assurance Company | 0.00 | 0 | 0 | $334,159 |
| Continental General Insurance Company | 0.00 | 0 | 0 | $298,968 |
| Cmfg Life Insurance Company | 0.00 | 0 | 0 | $286,326 |
| National Guardian Life Insurance Company | 0.00 | 0 | 0 | $223,221 |
| Farmers New World Life Insurance Company | 0.00 | 0 | 0 | $221,934 |
| American General Life Insurance Company | 0.00 | 0 | 0 | $199,009 |
| Jackson National Life Insurance Company | 0.00 | 0 | 0 | $193,134 |
| Aetna Life Insurance Company | 0.00 | 0 | 0 | $173,976 |
| John Hancock Life & Health Insurance Company | 0.00 | 0 | 0 | $172,732 |
| American Family Life Assurance Company of Columbus | 137.29 | 1 | 2 | $119,449 |
| Berkshire Life Insurance Company of America | 0.00 | 0 | 0 | $100,352 |
| Teachers Insurance and Annuity Association of America | 0.00 | 0 | 0 | $97,301 |
| Tiaa-Cref Life Insurance Company | 0.00 | 0 | 0 | $78,072 |
| State Life Insurance Company (The) | 0.00 | 0 | 1 | $68,638 |
| Massmutual Ascend Life Insurance Company | 0.00 | 0 | 0 | $60,769 |
| Medico Insurance Company | 0.00 | 0 | 1 | $46,292 |
| American Republic Insurance Company | 0.00 | 0 | 0 | $38,927 |
| American Family Mutual Insurance Company S.I. | 0.00 | 0 | 0 | $35,003 |
| John Alden Life Insurance Company | 0.00 | 0 | 0 | $31,385 |
| United Security Assurance Company of Pennsylvania | 0.00 | 0 | 0 | $27,248 |
| United American Insurance Company | 0.00 | 0 | 0 | $24,752 |
| Sentry Insurance Company | 0.00 | 0 | 0 | $22,091 |
| Genworth Life and Annuity Insurance Company | 0.00 | 0 | 0 | $14,534 |
| Lincoln National Life Insurance Company (The) | 0.00 | 0 | 0 | $13,380 |
| Talcott Resolution Life Insurance Company | 0.00 | 0 | 0 | $11,357 |
| Washington National Insurance Company | 0.00 | 0 | 0 | $10,428 |
| Assurity Life Insurance Company | 0.00 | 0 | 0 | $8,836 |
| Connecticut General Life Insurance Company | 0.00 | 0 | 0 | $7,234 |
| American Heritage Life Insurance Company | 0.00 | 0 | 0 | $5,876 |
| Transamerica Financial Life Insurance Company | 0.00 | 0 | 0 | $5,633 |
| Standard Life and Accident Insurance Company | 0.00 | 0 | 0 | $3,114 |
| Sterling Life Insurance Company | 0.00 | 0 | 0 | $2,557 |
| Catholic Order of Foresters | 0.00 | 0 | 0 | $2,242 |
| Union Labor Life Insurance Company | 0.00 | 0 | 0 | $2,218 |
| Woodmen of the World Life Insurance Society | 0.00 | 0 | 0 | $1,993 |
| Reliastar Life Insurance Company | 0.00 | 0 | 0 | $1,436 |
| Combined Insurance Company of America | 0.00 | 0 | 0 | $1,434 |
| American Health and Life Insurance Company | 0.00 | 0 | 0 | $1,358 |
| Central States Health & Life Co of Omaha | 0.00 | 0 | 0 | $1,327 |
| Principal Life Insurance Company | 0.00 | 0 | 0 | $1,149 |
| Guarantee Trust Life Insurance Company | 0.00 | 0 | 0 | $888 |
| United Life Insurance Company | 0.00 | 0 | 0 | $34 |
| Bcs Insurance Company | 0.00 | 0 | 0 | -$71 |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.