Kansas · Life · 2024
Kansas life insurance complaints by company, 2024
The Kansas Insurance Department listed 22 life companies for 2024, in a table titled "Individual Life". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Massachusetts Mutual Life insurance Company | 0.00 | 0 | 4% |
| Minnesota Life Insurance Company | 0.00 | 1 | 1% |
| Northwestern Mutual Life Insurance Company | 0.00 | 0 | 10% |
| Pacific Life Insurance Company | 0.00 | 0 | 2% |
| Pruco Life Insurance Company | 0.00 | 0 | 4% |
| Knights of Columbus | 0.19 | 1 | 2% |
| North American Company Life & Health Insurance | 0.20 | 1 | 2% |
| Protective Life Insurance Company | 0.20 | 3 | 7% |
| State Farm Life Insurance Company | 0.21 | 2 | 4% |
| American Family Life Insurance Company | 0.23 | 1 | 2% |
| Thrivant Financial for Lutherans | 0.23 | 1 | 2% |
| John Hancock Life Insurance Company USA | 0.27 | 1 | 2% |
| Farm Bureau Life Insurance Company | 0.32 | 3 | 4% |
| United of Omaha Life Insurance Company | 0.32 | 1 | 1% |
| New York Life Insurance Company | 0.34 | 1 | 4% |
| Lincoln National Life Insurance Company | 0.42 | 3 | 3% |
| Primerica Life Insurance Company | 0.64 | 2 | 1% |
| Penn Mutual Life Insurance Company | 0.69 | 2 | 1% |
| Transamerica Life Insurance Company | 2.49 | 11 | 2% |
| American General Life Insurance Company | 5.76 | 23 | 2% |
| Metropolitan Life Insurance Company | 13.88 | 13 | 0.4% |
| Prudential Insurance Company of America | 14.65 | 15 | 0.5% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2022, 2023
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.