Kansas · Life · 2020
Kansas life insurance complaints by company, 2020
The Kansas Insurance Department listed 20 life companies for 2020, in a table titled "Individual Life". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| New York Life Insurance & Annuity Corporation | 0.00 | 0 | 2.45% |
| Ohio National Life Insurance Company | 0.00 | 0 | 1.31% |
| Pacific Life Insurance Company | 0.00 | 0 | 3.98% |
| Penn Mutual Life Insurance Company | 0.00 | 0 | 1.20% |
| Pruco Life Insurance Company | 0.14 | 1 | 3.74% |
| Northwestern Mutual Life Insurance Company | 0.24 | 5 | 10.98% |
| Massachusetts Mutual Life Insurance Company | 0.25 | 2 | 4.23% |
| Thrivent Financial For Lutherans | 0.28 | 1 | 1.90% |
| Lincoln National Life Insurance Company | 0.31 | 2 | 3.49% |
| New York Life Insurance Company | 0.38 | 3 | 4.23% |
| Great West Life & Annuity Insurance Company | 0.45 | 1 | 1.17% |
| John Hancock Life Insurance Company USA | 0.50 | 2 | 2.15% |
| State Farm Life Insurance Company | 0.52 | 4 | 4.13% |
| Farm Bureau Life Insurance Company | 0.55 | 4 | 3.84% |
| American Family Life Insurance Company | 0.58 | 2 | 1.85% |
| Knights Of Columbus | 1.01 | 5 | 2.62% |
| Primerica Life Insurance Company | 1.58 | 4 | 1.34% |
| Transamerica Life Insurance Company | 1.61 | 6 | 1.98% |
| Protective Life Insurance Company | 2.09 | 7 | 1.78% |
| American General Life Insurance Company | 2.19 | 8 | 1.94% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2021, 2022, 2023, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.