Kansas · Life · 2023
Kansas life insurance complaints by company, 2023
The Kansas Insurance Department listed 21 life companies for 2023, in a table titled "Individual Life". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Massachusetts Mutual Life insurance Company | 0.00 | 0 | 5% |
| Nationwide Life & Annuity Insurance Company | 0.00 | 0 | 1% |
| Pacific Life Insurance Company | 0.00 | 0 | 3% |
| Penn Mutual Life Insurnace Company | 0.00 | 0 | 1% |
| Northwestern Mutual Life Insurance Company | 0.04 | 1 | 11% |
| New York Life Insurnace Company | 0.11 | 1 | 4% |
| Pruco Life Insurance Company | 0.22 | 2 | 4% |
| Thrivant Financial for Lutherans | 0.24 | 1 | 2% |
| United of Omaha Life Insurance Company | 0.29 | 1 | 2% |
| Minnesota Life Insurance Company | 0.31 | 1 | 1% |
| Primerica Life Insurance Company | 0.32 | 1 | 1% |
| Knights of Columbus | 0.36 | 2 | 3% |
| Protective Life Insurance Company | 0.40 | 2 | 2% |
| State Farm Life Insurance Company | 0.41 | 4 | 4% |
| Lincoln National Life Insurance Company | 0.44 | 2 | 3% |
| American Family Life Insurance Company | 0.45 | 2 | 2% |
| Farm Bureau Life Insurance Company | 0.64 | 6 | 4% |
| John Hancock Life Insurance Company USA | 0.99 | 4 | 2% |
| Transamerica Life Insurance Company | 1.79 | 9 | 2% |
| American General Life Insurance Company | 3.87 | 16 | 2% |
| Prudential Insurance Company of America | 11.35 | 13 | 1% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2022, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.