Kansas · Health · 2023
Kansas health insurance complaints by company, 2023
The Kansas Insurance Department listed 21 health companies for 2023. Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Aetna Better Health of Kansas Inc | 0.00 | 0 | 4% |
| All Savers Insurance Company | 0.00 | 0 | 1% |
| Blue Cross Blue Shield Kansas Solutions Inc | 0.00 | 0 | 1% |
| Care Improvement Plus South Central Insurance | 0.00 | 0 | 16% |
| Coventry Health Care of Kansas Inc | 0.00 | 0 | 9% |
| Kansas Superior Select Inc | 0.00 | 0 | 1% |
| Missouri Valley Life & Health Insurance Company | 0.00 | 0 | 4% |
| SilverScript Insurance Company | 0.00 | 0 | 1% |
| Sunflower State Health Plan Inc | 0.00 | 0 | 3% |
| UnitedHealthcare of Midlands Inc | 0.00 | 0 | 3% |
| UnitedHealthcare of Wisconsin Inc | 0.00 | 0 | 6% |
| Aetna Health Insurance Company | 0.28 | 1 | 1% |
| Blue Cross Blue Shield of Kansas Inc | 0.62 | 42 | 21% |
| Cigna Health & Life Insurance Company | 1.58 | 10 | 2% |
| Humana Insurance Company | 1.73 | 5 | 1% |
| UnitedHealthcare Insurance Company | 1.73 | 21 | 4% |
| Aetna Life Insurance Company | 2.94 | 8 | 1% |
| Blue Cross Blue Shield of Kansas City | 3.03 | 17 | 2% |
| Guardian Life Insurance Company of America | 3.16 | 8 | 1% |
| Celtic Insurance Company | 3.64 | 174 | 14% |
| US Health & Life Insurance Company Inc | 20.90 | 16 | 0% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2022, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.