Kansas · Health · 2022
Kansas health insurance complaints by company, 2022
The Kansas Insurance Department listed 20 health companies for 2022, in a table titled "Accident & Health". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| Aetna Better Health of Kansas Inc | 0.00 | 0 | 2% |
| Bankers Life & Casualty Company | 0.00 | 0 | 1% |
| Missouri Valley Life & Health Insurance Company | 0.00 | 0 | 2% |
| Old Surety Life Insurance Company | 0.00 | 0 | 1% |
| SilverScript Insurance Company | 0.00 | 0 | 1% |
| UnitedHealthcare of Midwest Inc | 0.00 | 0 | 2% |
| WellCare Prescription Insurance Inc | 0.00 | 0 | 1% |
| Northwestern Mutual Life Insurance Company | 0.26 | 1 | 1% |
| Mutual Of Omaha Insurance Company | 0.57 | 3 | 1% |
| Humana Insurance Company | 0.68 | 13 | 4% |
| Celtic Insurance Company | 0.73 | 71 | 18% |
| American Family Life Assurance Company of Columbus | 0.80 | 12 | 3% |
| Blue Cross Blue Shield of Kansas Inc | 1.19 | 135 | 21% |
| Washington National Insurance Company | 1.20 | 5 | 1% |
| Freedom Life Insurance Company of America | 1.24 | 7 | 1% |
| Blue Cross Blue Shield of Kansas City | 1.36 | 26 | 4% |
| Cigna Health & Life Insurance Company | 1.84 | 27 | 3% |
| Medica Insurance Company | 1.90 | 12 | 1% |
| Aetna Health Insurance Company | 2.44 | 25 | 2% |
| Sunflower State Health Plan Inc | 3.26 | 40 | 2% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2023, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.