Kansas · Health · 2020
Kansas health insurance complaints by company, 2020
The Kansas Insurance Department listed 24 health companies for 2020, in a table titled "Accident & Health". Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| American Continental Insurance Company | 0.00 | 0 | 0.60% |
| Bankers Life & Casualty Company | 0.00 | 0 | 0.72% |
| Continental Life Insurance Company Brentwood | 0.00 | 0 | 0.49% |
| Coventry Health & Life Insurance Company | 0.00 | 0 | 2.03% |
| Northwestern Mutual Life Insurance Company | 0.00 | 0 | 0.62% |
| Thrivent Financial For Lutherans | 0.00 | 0 | 0.48% |
| United World Life Insurance Company | 0.00 | 0 | 0.74% |
| UnitedHealthcare of Midwest Inc | 0.00 | 0 | 2.05% |
| Humana Insurance Company | 0.24 | 2 | 3.50% |
| Cigna Health & Life Insurance Company | 0.69 | 5 | 3.08% |
| Guarantee Trust Life Insurance Company | 0.69 | 1 | 0.61% |
| Blue Cross Blue Shield of Kansas Incorporated | 0.70 | 59 | 35.57% |
| Old Surety Life Insurance Company | 0.79 | 1 | 0.54% |
| Aetna Health & Life Insurance Company | 0.80 | 1 | 0.53% |
| Blue Cross Blue Shield of Kansas City | 1.06 | 8 | 3.20% |
| Mutual Of Omaha Insurance Company | 1.37 | 3 | 0.93% |
| American Family Life Assurance Company of Columbus | 1.38 | 9 | 2.76% |
| Sunflower State Health Plan Incorporated | 1.51 | 36 | 10.07% |
| Reserve National Insurance Company | 2.42 | 3 | 0.53% |
| Freedom Life Insurance Company Of America | 2.46 | 4 | 0.69% |
| Medica Insurance Company | 3.42 | 20 | 2.48% |
| Transamerica Life Insurance Company | 4.73 | 7 | 0.63% |
| Washington National Insurance Company | 5.72 | 9 | 0.67% |
| National Health Insurance Company | 9.04 | 9 | 0.42% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2021, 2022, 2023, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.