Kansas · Long-term care · 2023
Kansas long-term care insurance complaints by company, 2023
The Kansas Insurance Department listed 20 long-term care companies for 2023. Lowest index first.
How to read the Kansas complaint index
The Kansas Insurance Department describes the index as a company's share of complaints "in relation to its market share or share of business written in Kansas". An index of 1.00 means its share of complaints equals its share of the business, and 0.00 means no complaints were received, although a very small index can also round to 0.00. Kansas counts closed complaints and lists its largest writers in each line plus companies with many complaints, not every insurer. Kansas renamed some tables over time, for example "Accident & Health" became "Health" and "Homeowners" became "Homeowners & Renters" in 2023. Life and annuity tables cover individual policies.
| BCBS of Kansas Inc | 0.00 | 0 | 2% |
| Guarantee Trust Life Insurance Company | 0.00 | 0 | 3% |
| Knights of Columbus | 0.00 | 0 | 3% |
| LifeSecure Insurance Company | 0.00 | 0 | 1% |
| Mutual of Omaha Life Insurance Company | 0.00 | 0 | 5% |
| New York Life Insurance Company | 0.00 | 0 | 3% |
| Northwestern Long Term Care Insurance Company | 0.00 | 0 | 6% |
| RiverSource Life Insurance Company | 0.00 | 0 | 1% |
| State Farm Mutual Auto Insurance Company | 0.00 | 0 | 3% |
| Thrivant Financial for Lutherans | 0.00 | 0 | 3% |
| Metropolitan Life Insurance Company | 0.24 | 1 | 5% |
| Unum Life Insurance Company of America | 0.70 | 2 | 3% |
| Bankers Life & Casualty Company | 1.10 | 9 | 9% |
| Genworth Life Insurance Company | 1.23 | 20 | 18% |
| Prudential Insurance Company of America | 1.34 | 3 | 2% |
| John Hancock Life Insurance Company USA | 1.37 | 13 | 10% |
| Continental General Insurance Company | 1.49 | 2 | 1% |
| Allianz Life Insurance Company of North America | 2.30 | 5 | 2% |
| Continental Casualty Company | 2.70 | 7 | 3% |
| Transamerica Life Insurance Company | 5.75 | 20 | 4% |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Other years: 2020, 2021, 2022, 2024
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.