Insurer Scorecard

Companies ยท NAIC 13137

Viking Insurance Company of Wisconsin: complaint record

Viking Insurance Company of Wisconsin (NAIC company code 13137) appears in public complaint data from the insurance regulators in Indiana, California and Oregon. In Indiana auto insurance in 2024, it had 1 complaint on $11,600,211 of premiums, a complaint index of 1.83.

Indiana auto insurance

YearComplaint indexComplaintsIndiana premiums
2025Not listed (Indiana lists only companies with at least one complaint)
20241.831$11,600,211
2023Not listed (Indiana lists only companies with at least one complaint)
2022Not listed (Indiana lists only companies with at least one complaint)

See the full Indiana auto list for 2024

Other state regulators

Matched by the NAIC code Kansas prints, or by legal name after standard abbreviations are expanded, only when exactly one company matches. Each state measures complaints differently, so compare companies within a state, not across states. With one or two complaints an index or ratio can swing a lot.

StateLineYearFiled asMeasureComplaints
CaliforniaAuto2025 (2026 study)Viking Insurance Company of WisconsinRank 7 of 50, 0.9 justified per 100,0003 justifiedFull list
OregonAuto2025Viking Insurance Company of WisconsinComplaint index 1.261 confirmed of 10Full list
OregonAuto2024Viking Insurance Company of WisconsinComplaint index 0.000 confirmed of 11Full list
OregonAuto2023Viking Insurance Company of WisconsinComplaint index 0.000 confirmed of 7Full list
OregonAuto2022Viking Insurance Company of WisconsinComplaint index 1.962 confirmed of 11Full list

How to read the Indiana complaint index

The Indiana Department of Insurance divides a company's share of complaints by its share of Indiana premiums for the line. 1.00 is average, below 1 means fewer complaints than its size would suggest. Indiana lists only companies with at least one complaint and does not calculate an index (marked DNC) for companies with under $1 million of premiums.

How to read the California complaint study

The California Department of Insurance ranks large insurers by justified complaints per 100,000 earned exposures (auto and homeowners) or per 100,000 mean policies in force (individual life). CDI counts a complaint as justified under the definitions in California Insurance Code section 12921.1. The study covers the top 50 companies in each line and counts complaints closed in each year.

How to read the Oregon complaint index

The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.

Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.

Sources

  1. Indiana Department of Insurance, Company Complaint Index (auto and homeowners, 2022 to 2025)
  2. California Department of Insurance, Consumer Complaint Study, 2026 edition
  3. Oregon Division of Financial Regulation, complaint data for all insurers (annual PDF reports, 2022 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.