Insurer Scorecard

Oregon · Health · 2023

Oregon health insurance complaints by company, 2023

Oregon listed 272 companies with health premium in 2023, with 145 confirmed complaints and 616 complaints in all. Largest premium first.

How to read the Oregon complaint index

The Oregon Division of Financial Regulation lists every company with Oregon premium in a line, including companies with no complaints, with total and confirmed complaints opened in the year. Oregon's files do not define the complaint index. Recomputing it closely matches (within 3%) a company's share of confirmed complaints divided by its share of premium in the table, so 1.00 is average and 0 means no confirmed complaints. A few companies report negative premium, which can produce a negative or extreme index. We show these as published. For small companies one or two complaints move the index a lot.

Kaiser Foundation Health Plan of the Northwest0.482070$2,488,965,273
Regence Bluecross Blueshield of Oregon1.0722124$1,236,886,876
Providence Health Plan1.262586$1,199,019,395
Pacificsource Health Plans1.031044$585,242,022
Unitedhealthcare Insurance Company1.771455$476,798,778
Moda Health Plan, Inc.2.722186$466,135,587
Health Net Life Insurance Company0.0000$344,047,638
Cigna Health and Life Insurance Company1.03513$291,936,101
Aetna Life Insurance Company1.23511$245,892,863
Oregon Dental Service1.50310$120,755,241
Standard Insurance Company0.51116$119,095,196
Metropolitan Life Insurance Company0.0005$87,101,604
Willamette Dental Insurance, Inc.0.8512$70,674,723
Unum Life Insurance Company of America0.0002$52,771,939
American Family Life Assurance Company of Columbus1.1515$52,404,099
Health Net Health Plan of Oregon, Inc.1.1715$51,406,797
Sun Life Assurance Company of Canada0.0001$50,585,565
Principal Life Insurance Company0.0000$46,241,178
Life Insurance Company of North America1.4614$41,360,481
Guardian Life Insurance Company of America (The)1.6414$36,829,995
Manhattanlife Insurance and Annuity Company0.0000$32,862,122
United of Omaha Life Insurance Company0.0000$26,644,614
American Fidelity Assurance Company0.0000$25,676,128
Lincoln National Life Insurance Company (The)0.0001$25,160,955
Genworth Life Insurance Company0.0000$24,218,118
Omaha Insurance Company0.0000$23,812,182
United World Life Insurance Company0.0001$23,611,682
Hartford Life and Accident Insurance Company0.0002$23,447,186
Vision Service Plan Insurance Company5.2225$23,112,809
Ameritas Life Insurance Corporation0.0001$20,701,587
John Hancock Life Insurance Company (U.S.A.)0.0000$18,630,049
Transamerica Life Insurance Company0.0001$17,821,592
Prudential Insurance Company of America3.4711$17,391,243
Northwestern Mutual Life Insurance Co0.0000$15,313,788
Lifemap Assurance Company3.9914$15,101,470
Reliastar Life Insurance Company0.0000$15,048,936
Loyal American Life Insurance Company0.0002$14,515,817
Mutual of Omaha Insurance Company0.0002$12,677,111
Hcc Life Insurance Company0.0000$12,656,414
Colonial Life & Accident Insurance Company0.0001$11,581,924
Samaritan Health Plans, Inc.0.0000$10,727,390
Berkshire Life Insurance Company of America0.0000$10,474,055
Northwestern Long Term Care Insurance Company0.0000$10,218,948
Symetra Life Insurance Company0.0000$10,195,760
USAA Life Insurance Company0.0000$9,747,659
Provident Life & Accident Insurance Company0.0000$9,104,904
Continental American Insurance Company0.0000$8,509,660
Bankers Life and Casualty Company7.6012$7,931,497
Companion Life Insurance Company0.0000$7,255,497
Dentegra Insurance Company0.0003$6,441,164
Providence Health Assurance0.0000$6,156,854
Minnesota Life Insurance Company0.0000$6,096,602
Massachusetts Mutual Life Insurance Company0.0001$5,941,111
Berkley Life and Health Insurance Company0.0000$5,904,599
New York Life Insurance Company0.0002$5,520,699
Lumico Life Insurance Company0.0000$5,360,962
Unum Insurance Company0.0000$5,232,416
Bridgespan Health Company0.0000$4,752,485
Individual Assurance Company, Life, Health & Accident0.0001$4,742,430
Cmfg Life Insurance Company0.0000$4,284,541
Continental Life Insurance Company of Brentwood, Tennessee0.0000$4,070,135
Thrivent Financial for Lutherans0.0002$4,023,683
National Health Insurance Company0.0000$3,932,158
Riversource Life Insurance Company0.0000$3,913,766
Humana Insurance Company0.0003$3,843,772
American Heritage Life Insurance Company0.0000$3,704,634
Reliance Standard Life Insurance Company16.2911$3,699,477
United American Insurance Company0.0000$3,478,656
Silac Insurance Company0.0000$3,459,680
Chesapeake Life Insurance Company (The)0.0000$3,361,413
Combined Insurance Company of America19.1411$3,148,660
Timber Products Manufacturers Trust0.0000$3,129,044
Colonial Penn Life Insurance Company0.0001$2,941,429
Physicians Mutual Insurance Company21.1412$2,850,823
Starmount Life Insurance Company0.0001$2,700,493
Accendo Insurance Company0.0000$2,630,804
Family Heritage Life Insurance Company of America0.0000$2,445,273
Securian Life Insurance Company0.0000$2,399,729
Manhattan Life Insurance Company (The)0.0003$2,358,524
Country Life Insurance Company0.0000$2,354,240
Puritan Life Insurance Company of America0.0000$2,303,995
Ability Insurance Company0.0000$2,299,255
Allianz Life Insurance Company of North America0.0000$2,291,785
National Guardian Life Insurance Company0.0000$2,191,029
Equitable Financial Life Insurance Company of America0.0001$2,078,768
Sterling Life Insurance Company0.0001$2,014,700
Trustmark Life Insurance Company0.0000$1,863,087
American Income Life Insurance Company33.3413$1,808,049
Union Labor Life Insurance Company0.0000$1,734,217
American National Life Insurance Company of Texas0.0000$1,662,651
Lifesecure Insurance Company0.0000$1,585,850
Lincoln Benefit Life Company0.0000$1,577,936
Pan-American Life Insurance Company0.0000$1,568,812
Fidelity Security Life Insurance Company0.0000$1,552,631
Guarantee Trust Life Insurance Company0.0000$1,533,172
Washington National Insurance Company0.0000$1,527,932
Medico Insurance Company0.0000$1,475,911
Assurity Life Insurance Company0.0000$1,432,221
Usable Life Dba Usable Life Insurance Company0.0000$1,369,138
Golden Rule Insurance Company52.9611$1,138,280
Shelterpoint Insurance Company0.0000$1,105,213
Dominion Dental Services, Inc. Dba Dominion National115.6826$1,042,222
Nationwide Life Insurance Company0.0003$1,028,231
Unified Life Insurance Company0.0000$931,771
Gerber Life Insurance Company0.0000$917,562
Best Life and Health Insurance Company0.0000$858,822
American Republic Insurance Company0.0000$846,594
Gpm Health and Life Insurance Company0.0000$814,461
Hm Life Insurance Company0.0000$802,602
Medamerica Insurance Company0.0000$794,527
Kansas City Life Insurance Company0.0000$785,900
Garden State Life Insurance Company0.0000$783,329
Globe Life and Accident Insurance Company0.0001$775,858
Philadelphia American Life Insurance Company0.0000$760,624
Dental Health Services, Inc.164.5923$732,484
Farmers New World Life Insurance Company0.0000$709,286
Brighthouse Life Insurance Company0.0000$698,880
American Health and Life Insurance Company0.0000$673,561
Knights of Columbus0.0000$661,833
United Heritage Life Insurance Company0.0000$657,926
American General Life Insurance Company0.0000$653,546
Renaissance Life & Health Insurance Company of America0.0001$611,289
Continental General Insurance Company0.0000$563,705
Federated Life Insurance Company0.0000$539,981
First Health Life & Health Insurance Company0.0000$535,638
Union Security Insurance Company0.0000$535,340
Augustar Life Assurance Corporation0.0001$533,436
Plateau Insurance Company0.0000$518,455
United Concordia Insurance Company0.0002$478,696
Protective Life Insurance Company0.0000$466,343
Reliastar Life Insurance Company of New York0.0000$456,946
Everence Association, Inc.0.0000$444,876
Paul Revere Life Insurance Company0.0000$443,785
4 Ever Life Insurance Company0.0000$437,685
Forethought Life Insurance Company0.0000$419,159
Health Care Service Corporation, A Mutual Legal Reserve Company0.0000$361,748
Illinois Mutual Life Insurance Company0.0000$359,468
AAA Life Insurance Company0.0001$347,639
Nassau Life Insurance Company of Kansas0.0000$323,208
Unimerica Insurance Company0.0000$290,460
Standard Life and Accident Insurance Company0.0002$288,759
American Republic Corp Insurance Company0.0000$263,433
Tier One Insurance Company0.0000$261,975
Sterling Investors Life Insurance Company0.0000$257,964
American United Life Insurance Company0.0000$253,790
Jackson National Life Insurance Company0.0000$236,526
Freedom Life Insurance Company of America0.0000$232,652
Oxford Life Insurance Company0.0000$227,743
American Retirement Life Insurance Company0.0000$210,058
Union Fidelity Life Insurance Company0.0000$207,249
Sentinel Security Life Insurance Company0.0000$204,892
Zurich American Life Insurance Company0.0000$201,888
Aetna Health and Life Insurance Company0.0001$200,706
Anthem Life Insurance Company0.0000$193,686
Heartland National Life Insurance Company0.0000$185,337
Madison National Life Insurance Company, Inc.0.0000$178,339
John Hancock Life & Health Insurance Company0.0000$172,732
Mony Life Insurance Company0.0000$162,914
Provident American Life & Health Insurance Company0.0000$157,645
Government Personnel Mutual Life Insurance Company0.0000$149,616
5 Star Life Insurance Company0.0000$130,842
State Mutual Insurance Company0.0000$130,148
Bankers Fidelity Life Insurance Company0.0000$128,997
Talcott Resolution Life Insurance Company0.0000$127,637
Physicians Life Insurance Company0.0000$122,749
Independent Order of Foresters0.0000$118,290
Medico Corp Life Insurance Company0.0000$105,163
Teachers Insurance and Annuity Association of America0.0000$97,301
Trustmark Insurance Company0.0000$96,164
American Public Life Insurance Company0.0000$94,951
Augustar Life Insurance Company0.0000$85,225
Family Life Insurance Company0.0000$78,916
Tiaa-Cref Life Insurance Company0.0000$78,072
Centre Life Insurance Company0.0000$77,434
Massmutual Ascend Life Insurance Company0.0000$75,293
National Teachers Associates Life Insurance Company0.0000$73,824
American National Insurance Company0.0000$73,644
Genworth Life and Annuity Insurance Company0.0000$73,524
Athene Annuity & Life Assurance Company0.0000$70,631
State Life Insurance Company (The)0.0000$68,638
Assured Life Association0.0000$66,075
Equitable Financial Life Insurance Company0.0000$61,312
Life of the South Insurance Company0.0000$61,287
Aetna Health Insurance Company0.0000$60,674
United States Life Insurance Company in the City of New York (The)0.0000$59,152
Lincoln Life & Annuity Company of New York0.0000$55,903
Delaware American Life Insurance Company0.0000$51,824
Reserve National Insurance Company0.0000$50,670
National Foundation Life Insurance Company0.0000$50,394
Liberty National Life Insurance Company0.0000$48,522
Empower Annuity Insurance Company of America0.0000$46,792
Allcare Health Plan, Inc.0.0001$38,940
Everlake Life Insurance Company0.0000$36,386
Mid-West National Life Insurance Company of Tennessee0.0000$33,808
Sun Life and Health Insurance Company (U.S.)0.0001$32,611
National Life Insurance Company0.0000$32,407
John Alden Life Insurance Company0.0000$31,433
Western United Life Assurance Company0.0000$27,651
Dearborn Life Insurance Company0.0000$27,420
United Security Assurance Company of Pennsylvania0.0000$27,248
Transamerica Financial Life Insurance Company0.0000$25,692
Americo Financial Life and Annuity Insurance Company0.0000$21,785
Monarch Life Insurance Company0.0000$20,826
Central States Health & Life Co of Omaha0.0000$18,749
Boston Mutual Life Insurance Company0.0000$17,371
Canada Life Assurance Company (The)0.0000$17,188
Columbian Mutual Life Insurance Company0.0000$16,905
Cigna National Health Insurance Company0.0000$16,502
Royal Neighbors of America0.0000$16,248
Nippon Life Insurance Company of America0.0000$15,808
Wilcac Life Insurance Company0.0000$14,441
Southern Guaranty Insurance Company0.0000$13,799
Connecticut General Life Insurance Company0.0000$13,488
Professional Insurance Company0.0000$13,296
New England Life Insurance Company0.0000$12,821
Penn Mutual Life Insurance Company0.0000$11,753
Federal Life Insurance Company0.0000$11,679
Amalgamated Life Insurance Company0.0000$11,572
Christian Fidelity Life Insurance Company0.0000$10,226
American Financial Security Life Insurance Company0.0000$10,119
Lifeshield National Insurance Co.0.0000$9,725
Great Southern Life Insurance Company0.0000$9,121
Liberty Bankers Life Insurance Company0.0000$8,674
Enterprise Life Insurance Company0.0000$8,367
Lincoln Heritage Life Insurance Company0.0000$5,944
Standard Security Life Insurance Company of New York0.0000$5,004
Elips Life Insurance Company0.0000$4,946
United States Letter Carriers Mutual Benefit Association0.0000$3,623
Metropolitan Tower Life Insurance Company0.0000$3,604
American Bankers Life Assurance Co of Florida0.0000$3,561
Woodmen of the World Life Insurance Society0.0000$3,384
Western and Southern Life Insurance Company (The)0.0000$3,361
Banner Life Insurance Company0.0000$3,208
Capitol Life Insurance Company0.0000$3,087
Sbli USA Life Insurance Company, Inc.0.0000$2,918
S.USA Life Insurance Company, Inc.0.0000$2,610
Old American Insurance Company0.0000$2,563
Catholic Order of Foresters0.0000$2,242
Horace Mann Life Insurance Company0.0000$1,859
American Progressive Life and Health Insurance Company of New York0.0000$1,662
Wilton Reassurance Life Company of New York0.0000$1,591
Shenandoah Life Insurance Company0.0000$1,404
Talcott Resolution Life and Annuity Insurance Company0.0000$1,365
Celtic Insurance Company0.0000$878
United Insurance Company of America0.0000$867
National Benefit Life Insurance Company0.0000$803
Cincinnati Life Insurance Company (The)0.0000$770
Mutual of America Life Insurance Company0.0000$698
Central States Indemnity Co. of Omaha0.0000$674
Fidelity Life Association, A Legal Reserve Life Insurance Company0.0000$531
Security Mutual Life Insurance Company of New York0.0000$506
Primerica Life Insurance Company0.0000$475
Farm Bureau Life Insurance Company0.0000$436
Security National Life Insurance Company0.0000$359
Baltimore Life Insurance Company (The)0.0000$312
Emc National Life Company0.0000$286
Revol One Insurance Company0.0000$271
Commercial Travelers Life Insurance Company0.0000$253
Surety Life Insurance Company0.0000$205
Nassau Life Insurance Company0.0000$173
American Memorial Life Insurance Company0.0000$148
State Farm Mutual Automobile Insurance Company0.0000$147
Amfirst Insurance Company0.0000$72
Unitedhealthcare of Oregon, Inc.0.0000$70
Croatian Fraternal Union of America0.0000$46
United Life Insurance Company0.0000$34
Humanadental Insurance Company0.0000$27
Jefferson National Life Insurance Company0.0000$24
North American Company for Life and Health Insurance0.0000$15
Protective Life and Annuity Insurance Company0.0000-$59
Knighthead American Life Insurance Company0.0000-$122
Nassau Life and Annuity Company0.0000-$671,080

Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.

Other years: 2022, 2024, 2025

Sources

  1. Oregon Division of Financial Regulation, complaint data for all insurers (annual PDF reports, 2022 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.