Illinois · Annuity · 2025
Illinois annuity insurance complaints by company, 2025
Illinois listed 10 annuity companies with enough complaints for 2025. The ratio is complaints per 10k certificates in force. The industry average was 0.5193, from 95 complaints across all companies. Lowest ratio first. A complaint can have more than one reason.
How to read the Illinois complaint ratio
The Illinois Department of Insurance lists companies with 5 or more complaints in a line (3 or more for annuities in 2025). For auto and homeowners the ratio is complaints per $1 million of Illinois direct earned premium. For life and health it is complaints per 10,000 policies in force, and for annuities per 10,000 certificates in force. Illinois changed how it counts complaints in 2023 and says "caution should be exercised when comparing complaint counts to prior years".
| Allianz Life Insurance Company of North America | 0.5383 | 3 | 55,736 | 0 | 0 | 1 | 2 |
| Brighthouse Life Insurance Company | 0.5889 | 3 | 50,944 | 1 | 0 | 2 | 0 |
| Athene Annuity and Life Company | 0.5909 | 4 | 67,693 | 0 | 0 | 2 | 3 |
| Lincoln National Life Insurance Company | 0.6410 | 4 | 62,407 | 1 | 0 | 3 | 0 |
| State Farm Life Insurance Company | 2.1252 | 3 | 14,116 | 3 | 0 | 1 | 1 |
| Security Benefit Life Insurance Company | 2.5276 | 3 | 11,869 | 0 | 0 | 2 | 1 |
| Fidelity & Guaranty Life Insurance Company | 2.6385 | 3 | 11,370 | 0 | 0 | 2 | 1 |
| Transamerica Life Insurance Company | 2.9846 | 7 | 23,454 | 3 | 1 | 5 | 0 |
| Protective Life Insurance Company | 4.2712 | 4 | 9,365 | 1 | 1 | 4 | 1 |
| Everlake Life Insurance Company | 5.2292 | 3 | 5,737 | 0 | 0 | 3 | 0 |
Select a heading to sort. Names are as the regulator printed them. Linked companies also appear in other regulators' data on this site.
Sources
Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.