Insurer Scorecard

Companies ยท NAIC 29246

Consumers County Mutual Insurance Company: complaint record

Consumers County Mutual Insurance Company (NAIC company code 29246) appears in public complaint data from the insurance regulator in Texas. In Texas auto insurance in 2025, it had 20 confirmed complaints and 176,663 policies in force, a complaint index of 0.69 (fewer confirmed complaints than the market average for its size). In Texas homeowners insurance in 2025, it had 1 confirmed complaint and 323 policies in force, a complaint index of 24.35 (more confirmed complaints than the market average for its size) from a small base, so read it with care.

Texas auto insurance

YearComplaint indexConfirmed complaintsPolicies in force
20250.6920176,663
20240.7216208,859

Compare with other auto insurers in Texas

Texas homeowners insurance

YearComplaint indexConfirmed complaintsPolicies in force
202524.351323
20240.000577

Compare with other homeowners insurers in Texas

How to read the Texas complaint index

The Texas Department of Insurance divides a company's share of confirmed complaints for a line of insurance by its share of policies in force for that line. The average is 1.00. Below 1 means fewer confirmed complaints than average for the company's size, above 1 means more. For small companies one or two complaints can move the index a lot, so ranking tables here include only companies with at least 10,000 policies.

Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.

Sources

  1. Texas Department of Insurance, Complaint indexes and policy counts for insurance companies (dataset pa9u-9s9w), data.texas.gov

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.