Insurer Scorecard

Companies ยท Michigan DIFS ID 0107648

Citizens United Reciprocal Exchange: complaint record

Citizens United Reciprocal Exchange (Michigan DIFS company ID 0107648) appears in public complaint data from the insurance regulator in Michigan. In Michigan auto insurance in 2025, it had 189 complaints on $102,967,412 of premiums written, 1.84 complaints per $1 million.

Michigan auto insurance

YearFiled asComplaints per $1mComplaintsPremiums written
2025Citizens United Reciprocal Exchange1.84189$102,967,412
2024Citizens United Reciprocal Exchange1.99223$112,056,325
2023Citizens United Reciprocal Exchange1.76150$85,091,304

See the full Michigan auto list for 2025

How to read the Michigan complaint ratio

The Department of Insurance and Financial Services divides each company's complaints by its Michigan direct premiums written, in millions of dollars. It publishes ratios only for companies with at least $1 million of premiums, and warns that ratios based on small premium volumes "are highly variable".

Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.

Sources

  1. Michigan Department of Insurance and Financial Services, Complaint Ratios (automobile and home, 2023 to 2025)

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.