Insurer Scorecard

Companies ยท TDI ID 54370

AXA XL Insurance Company UK Ltd: complaint record

AXA XL Insurance Company UK Ltd (Texas organization ID 54370) appears in public complaint data from the insurance regulator in Texas. In Texas auto insurance in 2025, it had 0 confirmed complaints and 255 policies in force, a complaint index of 0.00 (no confirmed complaints). In Texas homeowners insurance in 2025, it had 0 confirmed complaints and 1,370 policies in force, a complaint index of 0.00 (no confirmed complaints).

Texas auto insurance

YearComplaint indexConfirmed complaintsPolicies in force
20250.000255
20240.000157

Compare with other auto insurers in Texas

Texas homeowners insurance

YearComplaint indexConfirmed complaintsPolicies in force
20250.0001,370
20240.0001,227

Compare with other homeowners insurers in Texas

How to read the Texas complaint index

The Texas Department of Insurance divides a company's share of confirmed complaints for a line of insurance by its share of policies in force for that line. The average is 1.00. Below 1 means fewer confirmed complaints than average for the company's size, above 1 means more. For small companies one or two complaints can move the index a lot, so ranking tables here include only companies with at least 10,000 policies.

Figures are for this legal company only. An insurance group may sell through several companies, each with its own record.

Sources

  1. Texas Department of Insurance, Complaint indexes and policy counts for insurance companies (dataset pa9u-9s9w), data.texas.gov

Checked 29 October 2026. Complaint records show only complaints filed with the regulator. They are one signal among many and do not rate claims handling, price or financial strength.